Privacy policy & cookies

Use of this website by you constitutes acceptance by you of this privacy notice. If you are not willing to accept this Privacy Policy please leave this website immediately. This privacy policy governs both the website at and any other website owned or operated by CITB (“website”). This policy does not cover links within this website to websites that are not maintained by CITB.

Data Protection

CITB use Google Analytics to measure and analyse user information related to our website. For that purpose, on the basis of your IP Address, Internet traffic data and data on your browser type and PC are collected, among other things. We will not use the data to identify you personally. When we collect personal information relating to users of the website, - for example during competitions or for the provision of electronic newsletters, we will provide specific conditions about the use of such information at the point of collection. If you would like to receive more information on Google Analytics and the kind of information it collects and processes please refer to New Window Google’s website and its privacy policy on that website.


When you visit this website we issue a 'Cookie' to your computer.

Cookies are small pieces of information that are stored by your browser on your computer's hard drive.. They help us speed things up for you when you come back. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie you can still use our website, but functionality will be restricted, especially if you are purchasing something from us or booking a course.  If you’d like to find out more about the cookies we use, what we use them for and how to disable cookies please see “about cookies”. Alternatively the Interactive Advertising Bureau has produced a guide (see New Window ) which explains to users how cookies work and can be managed.

Third Parties


The Construction Industry Training Board otherwise known as CITB is a charity registered in England and Wales (Charity Number 264289) and in Scotland (Charity Number SC044875) with its principal place of business at Bircham Newton, King’s Lynn, Norfolk, PE31 6RH (“CITB”) will use your personal data.

Your personal data is information which identifies and relates to you including your contact details and photographic image and includes information we obtain directly from you or from third parties, or as a result of our relationship with you in our capacity as a Sector Skills Council and Industrial Training Board and in providing goods and services to you.

We may use your personal data for the purposes of the provision of a Health and Safety test, operation of competency card schemes and for all other purposes connected with our role as a Sector Skills Council and Industrial Training Board and in providing goods and services to you.

We may disclose your personal data to third parties (including our service providers or agents and your employer, prospective employers and users of competency card schemes, training providers and funding bodies) for the purposes outlined above, but we will not otherwise pass your personal data to third parties for marketing purposes.

If you are a student or apprentice, we may also disclose your examination achievements in Newspapers and other media. If you do not wish us to do this please contact 0344 994 4333 or .

If we transfer your information to a third party in another country we will make sure they agree to apply the same levels of protection as we are required to apply to information held in the UK and that they use your information only for the purposes outlined above.

You have a right to request a copy of any personal data we hold about you (for which we may charge a small fee) and to correct any inaccuracies in your data.

If you give us any information about another person, you hereby confirm that the other person has appointed you to act on his/her behalf and has agreed that you can give consent on his/her behalf to the processing of his/her personal data.

Through use of this website or if you submit an online application form you hereby give us consent to these terms and the processing of the personal data contained thereon.

Fair Processing Notice

If you would like to receive further information from us please subscribe by completing and returning the New Window Fair Processing Notice to: CITB, Bircham Newton, King's Lynn, Norfolk, PE31 6RH.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

If you have any queries please contact the Call Centre:


Post: Call Centre, CITB, Bircham Newton, King's Lynn, Norfolk PE31 6RH

To unsubscribe to mailings please contact 0344 994 4333 or .

© The Construction Industry Training Board 2014, known as CITB.

Bircham Newton, Kings Lynn, Norfolk PE31 6RH, Registered in England and Wales Charity No 264289 and in Scotland Charity No SC044875